Kusatsu Onsen Hotel Village

Stayed here after several years. This time, I stayed in the Wing building. The room was comfortable in size and cleanliness. The onsen can be enjoyed leisurely if you avoid peak times. The dinner buffet felt a bit less impressive than before, but the fresh vegetables at breakfast were very delicious. I also used the shuttle service to Yubatake. I look forward to visiting again!

We stayed for three days and two nights with my husband, daughter, and grandchild. We have visited several times over the past 30 years, and this was our third visit with our grandchild, including during the pandemic. Every time we stay, we are impressed by how kind and welcoming the staff are. Although the facility has been around for over 40 years, the rooms are impeccably clean with no unpleasant odors at all. This time, we noticed that the breakfast and dinner buffet had improved in both variety and taste—it was absolutely delicious! The restaurant "Patio" is spacious with beautiful greenery visible through its windows; we love its atmosphere. It would be even better if there were takeaway coffee available after breakfast. On our first day, the indoor bath was too hot to enter despite being labeled as lukewarm water; however, we enjoyed a relaxing soak in the outdoor bath instead. On the second day, we were able to use both baths comfortably.It seems that many families like ours—spanning three generations—choose to stay here. For those booking accommodations with children, I highly recommend opting for a resort passport package! There are so many activities like bowling or swimming that kids will enjoy; two nights and three days might not feel long enough! The staff also respond flexibly to various needs during your stay.Even after checking out of our accommodation on departure day, we were allowed to enjoy activities until early afternoon.We created wonderful memories with our grandchild during this trip. We look forward to staying again in the future—thank you very much!