SHIROYAMA HOTEL Kagoshima

I ended up traveling to Kagoshima on short notice and stayed at this Hotel. Everyone provided excellent service, and I had a very comfortable stay. The bath was kept very clean, so I could relax, and I also used the lounge, which had a great atmosphere. The Japanese-style breakfast—especially the eel—was incredibly delicious. This is a wonderful Hotel where I would definitely like to stay again. Next time, I’d love to try the restaurant as well.Thank you for taking such good care of me.

We stayed for two nights for the first time to celebrate our wedding anniversary. Since it was a special occasion, we were delighted with the Room upgrade and the gift of sweets. Because the Hotel is on a hill, the view of Sakurajima from our Room and the open-air bath was amazing!! And as many others have mentioned, breakfast was truly delicious—hard to believe it was a buffet, with excellent seasoning and flavor. I especially loved the Kurobuta shabu-shabu and satsuma-age, and my husband said the egg-over-rice topped with Makurazaki bonito flakes was outstanding. We were also very happy that there was coffee service we could take back to our Room after breakfast. On the second day it rained all day, but when we returned from going out, we were impressed by the thoughtful gesture of towels placed at the Hotel entrance—truly what you’d expect from a long-established Hotel. Due to our own mistake you had to call my mobile phone several times, which caused trouble for you, but I was also impressed by your very courteous response. Although it’s a bit far from the station, free shuttle buses run every 30 minutes, so we never felt inconvenienced at all—it was very easy to get to Tenmonkan downtown and Kagoshima-Chuo Station. I’m sure there are many cheaper Hotels closer to the station, but in terms of meals, views, and staff service—everything here is top class. If we have another chance to visit Kagoshima again, this is definitely a Hotel we would like to stay at even if it means spending a little extra. It was a wonderful Hotel that will stay in our memories forever. Please keep up your great work as a long-established Hotel. Thank you very much for taking such good care of us.