Hanoi Station × Highly rated for customer service and hospitality at Hotel·Ryokan

Once again, we stayed here for a concert at Izumi Hall. As soon as we entered the Hotel, we saw cherry blossoms on display and felt an early touch of spring. The Room was as spacious as ever, and our family was able to relax comfortably. We were happy that the skincare amenity set had been changed to DHC since our last stay. Thank you, as always, for your courteous service.

This is my second stay, and the location is excellent with easy access from anywhere. There is a convenience store next door, and the front desk staff are very polite. The room is spacious and comfortable.

If a long stay suits your needs, it feels like the best choice. The Room was clean and nicely designed. I didn’t use the large public bath, so I’m looking forward to it next time. They were very courteous in helping with parking guidance and changes to the check-in time. The road next door has heavy traffic, so you can hear cars during the day, but on the 8th floor it didn’t bother me if I played some light background music.

I stayed here again as I had fond memories from attending a relative's wedding in the past. The location is a short walk from Uehommachi and situated in a quiet area. While the building is somewhat old and not new, the Room was clean and comfortable (though the air conditioner, an old model with L, M, H settings, might be due for an upgrade). The breakfast selection was sufficient and everything tasted great. However, I found it inconvenient that the bread and toaster were placed far apart; it would be better if bread could be moved closer to the toaster. The rice, curry, and coffee were all delicious as well. The bathroom felt quite cold to me—almost enough to catch a chill—so perhaps some adjustments to increase room temperature would improve comfort. Additionally, having access to morning baths would be greatly appreciated!

The variety of amenities was very helpful. The room was clean, the bathroom was easy to use, and it was comfortable. There was a coin laundry and a paper cup-style ice machine. A charger was also available, which made it very convenient. The bed, TV, and other furnishings were also comfortable. Several staff members at the Hotel were kind and accommodating. I would love to visit again.

I stayed here to visit the Egypt Exhibition being held at the Abeno Harukas Art Museum. I had used this Accommodation a few times for work banquets, and since the banquet food was surprisingly good, I assumed the restaurant meals would be as well, so I chose the “Shiromi Kaiseki” for dinner. The dishes served were beautifully presented and truly wonderful, and everything was delicious. Also, they watched our pace—we eat fairly quickly—and brought each course one after another without delay, which impressed us. The staff who served us were also very attentive and pleasant. The front desk staff were courteous and faultless in their service, and we thoroughly enjoyed the bath as well. Breakfast was also delicious; in particular, the freshly baked bread was excellent, and I ended up eating far too much. I would like to stay here again when I have a chance to visit central Osaka. However, I would like guests to wear pajamas only when going to the bath. While drinking coffee in the lobby in front of reception, I was surprised when a young woman came in wearing pajamas. I thought it wasn’t appropriate to come to reception like that. It says “No pajamas in the restaurant,” but it seems pajamas are allowed at reception—if possible, I hope you will reconsider this policy.

I stayed here for a concert at Osaka-jō Hall. It was in Higashi-Osaka, but I chose it because it looked like I could get there with just one transfer. Since it’s the neighboring city (and I don’t know the area well), I thought it might be far, but it was actually very close. The transfer station was Tsuruhashi, so finding places to eat wasn’t a problem. The Hotel is also close to the station, and the Room was a spacious Japanese-style room, which made it easy to spread out my luggage—personally, I really liked that. In addition to well-stocked amenities, they also lent out free items for a slightly more luxurious stay, such as memory foam pillows, massage devices, and rotating hair dryers. If I have the chance, I’d definitely like to stay here again.

I chose a Room with an Osaka Castle view, and not only was the night scenery wonderful, but the sunrise was also stunning—I had an amazing time. I treated myself to a Hotel stay, and all the staff I met at the gym, breakfast, and bar were very friendly and welcoming with warm smiles, which made me want to come back for sure. Next time, I’d like to consider afternoon tea and using the spa as well. Thank you very much!

I stayed here for the first time because it’s within walking distance of Osaka-jō Hall, and it was also convenient that it’s within walking distance from Morinomiya Station and there is a shuttle bus between the station and the Hotel. This time I had a city-view Room, but next time I’d like to make a Reservation for a castle-view Room. It was also nice to be able to walk through Osaka Castle Park on the way to Osaka-jō Hall. At night, though, there were few people around, which felt a bit unsettling.

The Hotel is very clean, and the Room is comfortable. A welcome drink is available, and it exceeded expectations for the price. The only downside is that it's a bit of a walk from the station. However, passing through the famous shopping street makes it manageable even in bad weather. The station layout was confusing, and navigating with my smartphone was challenging at first. If you're heading to the Hotel late at night for the first time, it might be tricky. Now that I know my way around and enjoyed exploring the unique shopping street, I would love to stay here again!

I was a bit worried since it’s basically unmanned, but the email communication was courteous and thorough. The Room was clean and spacious, and the bathtub and shower were separate, so I could relax and enjoy a long bath. I think there were other guests based on the number of shoes at the entrance, but it was surprisingly quiet. There are slippers (sandals) to get from the entrance to the Room, but if you’re concerned about hygiene, you might want to bring disposable slippers. Thank you for your hospitality. I’d like to stay again.

I had used the restaurant before, but this was my first time staying at the Accommodation. Even though I checked in late, there were enough staff on standby, and I was guided smoothly without having to wait. The Room facilities were fine, and everything was thoroughly cleaned. Although my stay was short, it was very comfortable. I would stay again if I have the opportunity. Thank you very much for everything.

I found a Room-assigned Plan for JPY 4,500 and made a Reservation. When I opened the door, it was a twin-bed room!! The room and bathroom were spotless (even the faucets were shining) and very clean. The table was spacious and easy to use. The mirror had lights, making it convenient for doing makeup. I honestly wondered, “Is JPY 4,500 really okay!?” I was tempted by breakfast for JPY 880, but I wanted to relax in my room so I skipped it. After reading Reviews, I picked up earplugs at the amenities bar just in case, but it was so quiet—like there were no guests on either side—that I slept well and didn’t need them. The staff were also very courteous at check-in and check-out. The location is great too, with many restaurants nearby—very convenient. If I have the chance, I’d definitely like to stay again!! Thank you very much for your hospitality.

The accommodation is conveniently located near the station. Although it was not originally a hotel, it has been renovated with basic facilities. It is just a short walk from Tsuruhashi, making it an ideal choice for those looking for a place to sleep. The front desk staff were very kind, offering luggage storage and helpful recommendations. There are also nearby dining options such as shopping streets and Koreatown. I was highly satisfied with the location, facilities, and service. I would definitely search for this accommodation again when staying in Osaka and will choose it without hesitation if available.

I think this building was renovated from a former studio apartment into a Hotel. The Room is spacious for the price. The bath is small, but the toilet is separate. Next time I stay in Tsuruhashi, I’d like to use it again.

I stayed for three nights to visit the Expo. It was mid-September, and I paid just under 7,000 yen per night. The Hotel is close to the station, has a large public bath, and the breakfast was quite delicious. Although it is far from the city center, it is a highly valuable Hotel depending on your purpose, and I would like to stay again. Honestly, the women's public bath is small with only four washing stations, but I had it all to myself during my stay.

I stayed here after the Expo. Although it is a traditional Japanese house, the renovation was excellent, and all electrical appliances were new and user-friendly. Coffee, tea, black tea, soda, alcohol, and water were provided. The bathroom was spacious and renovated as well; soaking in it relieved my fatigue. Although it was mentioned that pajamas were not provided, they were available. Despite how challenging cleaning must be for such a place, it was impeccably clean. Thank you for answering my questions so kindly. It is also close to Koreatown. I would love to stay here again!

I have stayed here several times and I really like it.

The owner was Chinese and very friendly. The main door had an auto-lock system, allowing free access at any time, which was very convenient. We stayed as a family of three and had a comfortable and relaxed stay. Towels were provided, but they were more like household towels, so if you're particular about that, it might be better to bring your own—I brought mine. During the cold winter season, the bedding felt thin and I initially had trouble sleeping, but raising the heating temperature made it much more comfortable. The accommodation is conveniently located near a station.

I decided to stay here after watching a video introduced by a YouTuber. During the Expo period, prices in the central area were soaring, so I chose this location a bit further away. The staff were kind and provided various information about the city. I opted for the No Meals Included Plan but paid to visit Ebisu Bathhouse. As a fan of public baths, I loved Ebisu Bathhouse with its retro Showa-era music and great atmosphere! For breakfast, I grabbed something from a convenience store. The room I stayed in had shared showers with other guests. There was a women's shower on the second floor that could be locked from inside; however, if no one was using it, technically anyone could enter, which made me feel slightly uneasy about security. The room's toilet had a sink and mirror attached, but due to dark-colored walls and spotlight-style lighting, it wasn't ideal for applying makeup. Considering the affordable price point, these minor issues seemed acceptable overall. Next time I stay here, I'd like to rent an entire building if possible!