Highly rated Mitsui Garden Hotels

Because it’s close to the National Stadium, it’s very convenient when there are events. I was able to relax on the spacious bed. I also liked that the Room had a balcony. The sink is fully visible from the Room, which felt a bit uncomfortable, but having a ReFa showerhead was a big plus. Breakfast was buffet-style with plenty of options; the bread and Eggs Benedict were delicious. Also, I highly recommend the rooftop terrace—it’s a great spot where you can see the National Stadium from above. There was an issue in my Room, but the front desk staff handled it politely and were very helpful. This is a Hotel I’d like to stay at again.

I was able to relax in the large public bath, which helped relieve the fatigue from our trip. The Room also had a separate bath and toilet, making it very comfortable to use, and the staff were courteous—my sons were very satisfied as well. The breakfast buffet offered a wide variety of dishes, and everything was delicious. When I visit Kyoto again, I would like to stay here again.

Reserved for my grandchild to visit the Anpanman Museum. Since the front desk is on the 20th floor, all rooms are on high floors. The view through the floor-to-ceiling glass was spectacular even from my 2-year-old grandchild’s eye level. Although they fell asleep early at night and the next morning was unfortunately cloudy, they were still thrilled with the view from the morning. It became a wonderful memory. My daughter’s family and their 2-year-old child stayed in a Deluxe King Room.

I stay here regularly. Because it’s a little away from the station, it’s truly quiet and relaxing. It’s also close to central Tokyo, so I come here when I want to recharge. The only issue is that, given the location, parking feels essential, but the current parking area (and it’s gravel) doesn’t seem quite sufficient—so I would appreciate improvements. I’ll be back again soon.

My spouse and I stayed here as a couple. We chose this Hotel based on a recommendation from an acquaintance. It was in a great location for exploring Gion. The staff were kind and very helpful. My husband and I agreed that the breakfast was better than at any other Hotel. We wanted to eat more, but we were full and very satisfied. We were also happy to enjoy Ogawa Coffee’s coffee. We would love to stay again. Thank you very much for everything!

We stayed one night in a Deluxe Twin Room. Both the Hotel and the Room were very clean, and we had a comfortable stay. The Room was spacious enough, and we were able to relax. Breakfast, which was one of our top priorities when choosing a Hotel, exceeded our expectations and we were truly satisfied. I can’t speak for what it’s usually like, but during our stay the guests tended to be relatively older, and the breakfast venue had a calm atmosphere. We don’t do well with busy, noisy settings and usually avoid breakfast buffets, often choosing Hotels where we can have breakfast via in-room dining instead. This time we decided to give it a try—and it was absolutely the right choice. It felt wonderful to start the day slowly and quietly with delicious food. Because the wet area was an all-in-one bath-and-toilet space without a partition, I rated the Facility 4 stars. This is definitely a Hotel we would like to return to. Thank you for your hospitality.

Check-in: 17:00, Check-out: 14:00 - a unique schedule that might be convenient for guests. After visiting Tokyo Dome City, having lunch, and exploring the Tokyo Kanda Used Book Festival, you can check in around 18:00 without feeling rushed. Unlike standard accommodations with a 15:00 check-in time that feels too early for sightseeing, this schedule allows more flexibility. The extended check-out time of 14:00 also lets you relax the next day. The room is equipped with a DVD player available for rent. You can connect it to the large TV near the bed and enjoy your own DVDs in comfort. Watching Mozart's operas like "Don Giovanni" and "The Abduction from the Seraglio" was an ideal experience thanks to the cozy bed and clear TV display. Most accommodations have a latest check-out time of 12:00, which limits leisure activities like watching operas. Here, with a check-out at 14:00, you can fully enjoy your stay. The room features an unusual layout with a handwashing area inside and a large wall mirror in front of it—practical and popular among female guests due to its convenience. The bathroom has only a shower booth instead of both bathtub and shower—a design choice that enhances usability but requires caution as wet feet might track water into the room if not careful. Toilets are located separately from other facilities; providing dedicated slippers could improve convenience. While there’s no notable view from the room window, breakfast is delicious! Overall, having such flexible hours (check-in at 17:00 & check-out at 14:00) makes this accommodation highly appealing!

Because we had to change our plans at short notice, we made the Reservation only three days in advance. When I mentioned it was a birthday trip, I received an email the very next day with details of the birthday perks. He was really happy too! At check-out, they also wished us a happy birthday. Looking back, I think they didn’t mention it at check-in so they could keep the Room surprise—an impressively well-planned surprise that truly moved me! The view of Tokyo Skytree from the Room was beautiful!

Due to the November long weekend, there were only a few Hotel reservations left, but we managed to reserve a Room for Christmas. We celebrated our daughter's birthday while enjoying Christmas at Disney and continued to savor the festive atmosphere back at the Hotel. The large tree in the Room was truly impressive.

Thank you for accommodating our request and arranging a Room with a view of Tokyo Tower, even though it was originally at your discretion. My wife, who celebrated her birthday, was delighted, and it became a wonderful memory. We would love to stay with you again. Thank you very much.

Staying at Mitsui Garden Hotel always makes me feel happy. “Wonderful” doesn’t fully describe it.

I stayed for two nights and three days with my elderly mother, and the staff were truly kind. Their thoughtful and attentive service made our stay very comfortable. Thank you very much.

A two-night, three-day stay in a Premium Room. It was so comfortable that I wanted to extend my stay if my schedule allowed. The Room’s flooring felt wonderful, and the bathroom layout was very user-friendly. The ReFa hair dryer and shower head, the comfortable loungewear—everything was a pleasure. After having tea on the 16th floor and relaxing at the spa, I honestly didn’t want to go outside anymore. As we were leaving, seeing a staff member continue to bow deeply as the shuttle bus departed truly moved me. A truly wonderful Hotel—thank you very much.

I often use the Mitsui Garden Hotel Group, and all of their hotels offer a high level of satisfaction. Among them, Kashiwa-no-ha is my favorite with its Onsen, quiet atmosphere, and spacious Room. The Onsen in the early morning is especially relaxing even during business trips. If I have the chance, I would like to try their breakfast as well; however, there was a waiting line at the entrance, so it seems necessary to adjust the timing for use.

The breakfast buffet offered a good variety, and everything was delicious. Both the Room and the large public bath were very clean, allowing me to relax comfortably. I’m fine with the eco-cleaning policy of towel replacement and trash collection only, but I would appreciate it if Room wear could also be exchanged, even for a fee. It’s fine in winter, but as the weather gets warmer I inevitably sweat at night, so I hope you will consider this.

We used this hotel for a staycation to celebrate my friend’s birthday. They kindly provided a complimentary celebration card, a small gift, and even displayed “Happy Birthday” on the TV screen, which made my friend very happy. The location is great, and the Room was very clean; the staff’s thoughtful hospitality also made our stay truly enjoyable. We could see a bit of Tokyo Tower from the Room. At breakfast, the staff also wished my friend a happy birthday, and I was impressed by how well everything was coordinated. I recommend it both for visitors to Tokyo and for a staycation like ours.

This was my first stay, and the location was convenient for my purpose. I also enjoyed a comfortable stay throughout. The staff were all very friendly and welcoming, which I truly appreciated. The meals at the restaurant were delicious as well. The view was outstanding, and I would love to stay here again next time.

I stayed on February 1. The service that delivered my luggage from your affiliated Hotel near Kyoto Station to the Hotel in Kawaramachi was convenient and very helpful. In the Room, it was inconvenient that the washbasin was in the bedroom and there was no changing area. I also noticed dust on the floor next to the bed. It felt like the cleaning wasn’t thorough, which was a bit unpleasant.

With direct access to Nagoya Station, the location is ideal. The Hotel is new and the in-house Facility is well equipped, with great views from the guest rooms. The breakfast was also very satisfying. If I had to mention one drawback, the spa had only one bathtub, there were few washing areas, and there was no sauna. I will stay here again on my next business trip to Nagoya.

I always look forward to the consistently high level of hospitality and the carefully prepared Japanese breakfast. I was satisfied again this time. Thank you very much.