Notice from the Accommodation
The Cancellation Fee for group Reservations is as follows:
【5 to less than 10 rooms】
Same day or no-show: 100%
1 day prior: 80%
3 days prior: 50%
7 days prior: 20%
【10 rooms or more】
Same day or no-show: 100%
1 to 3 days prior: 80%
7 days prior: 50%
14 days prior: 10%
【Regarding cleaning during a Multiple Night Stay】
As part of our efforts towards SDGs starting October 21, room cleaning during a Multiple Night Stay will be set to "no cleaning" as the default.
For guests who wish to have "regular cleaning," which includes unit bath cleaning, sheet replacement, and vacuuming, please attach the "Cleaning Request (green)" magnet card to the hallway side of your room door by 10:00 AM.
For hygiene reasons, regular cleaning will be conducted once every 4 days.
If the "Cleaning Request" magnet card is not placed on the hallway side of the room door, we will not enter the room. Fresh towels and our original mineral water will be prepared in front of your door.
We kindly ask for your understanding.