Sukenokawa Hotel

【Our Measures to Prevent the Spread of COVID-19】 【At Check-in】 ■ Waiting for Check-in ・Indicating waiting positions to maintain a distance of approximately 2 meters between guests. ■ Check-in Procedure ・Front desk is arranged to maintain distance between guests or shielded with acrylic panels or transparent vinyl curtains. ■ Filling Out the Registration Card ・Frequent disinfection of the front desk and writing utensils, etc. ■ Returning Room Keys ・Thorough disinfection of returned Room keys, etc. 【Elevators】 ■ Button Operation ・Frequent disinfection of elevator interiors and buttons. ■ Sharing with Other Guests ・Indicating measures to avoid overcrowding inside the elevator. 【Guest Rooms】 ■ Opening and Closing Room Doors ・Disinfection of door handles. ■ Contact with Room Facilities ・Surfaces are wiped with disinfectant during Room cleaning. ※TVs, remote controls, safes, light switches, lamps, closets, low tables, telephones, toilets, faucets, etc. ■ Contact with Room Amenities ・Cups, teapots, and teacups are replaced with disinfected items. Used amenities are discarded or not provided. In-house slippers are thoroughly disinfected. ※Hairdryers, chairs, cushions, slippers, etc. 【Public Bath】 ・Limiting the number of users by restricting the use of dressing shelves in the public bath. ■ Dressing Room ・Disinfection of door handles. ・Regular disinfection of dressing shelves. ■ Inside the Bath ・Disinfection of amenities and other items. ・Enhanced ventilation inside the bath. ・Indicating measures to avoid overcrowding in the bath and bathtub. 【Dining】 Main Dining ■ Meals ・Staff wearing masks. ・Requesting individuals with fever, cough, or cold symptoms to refrain from entering. ・Indicating handwashing or hand disinfection upon entry. ・Enhanced ventilation in the dining area. ・Strict hygiene management for serving staff. ・Strict hygiene management for all staff. ・Thorough handwashing and hand disinfection after clearing tables. ・Disinfecting tables and other surfaces after each group finishes their meal. 【At Check-out】 ・Hand disinfection by front desk staff and disinfection of returned keys. 【Cleaning and Other Tasks】 ■ Employees Handling Bedding in Guest Rooms ・Wearing masks and ensuring used linens are disinfected and stored without being touched after collection. ■ Room Cleaning ・Wearing masks and disposable gloves during cleaning. ・Replacing used yukata with washed and disinfected ones. ・Used towels are stored without being touched after collection and are cleaned and disinfected. ・Trash is sealed in plastic bags for disposal. ■ Facility Cleaning ・Using commercially available cleaning agents containing surfactants, bleach, alcohol, etc., for cleaning and disinfection. ・After regular cleaning, door handles, stair railings, front desk, lobby furniture, etc., are disinfected periodically. 【Toilets】 ・Disinfecting and cleaning inside the toilet bowl. ・Disinfecting areas frequently touched by multiple people. ・Ensuring ventilation is always on.