The Grand Resort Arima

~For the Safety and Comfort of Our Guests~ We sincerely appreciate your continued patronage of Okura Club & Hotels. To provide a comfortable Hotel experience, we are committed to ensuring safety and comfort in various situations through the following measures: ■ Handwashing All staff are required to thoroughly wash their hands. ■ Mask Wearing Staff are required to wear masks at all times. ■ Ventilation We regularly ventilate the Property. ■ Acrylic Panels Acrylic panels are installed at the front desk to prevent droplet transmission. ■ Social Distancing We guide guests while maintaining appropriate distances. ■ Staff Health Management Daily temperature checks are conducted before work, and staff with a temperature of 37°C or higher are required to stay at home. ■ Disinfection Guests are requested to disinfect their hands upon arrival. ■ Cash Trays Cash transactions are conducted using cash trays. □ Requests to Our Guests □ ・Please provide accurate information on the guest registry. ・If you experience symptoms such as fever or cough, please inform the Hotel staff immediately. ・Please maintain social distancing at the front desk, dining areas, and other locations. ・Please note that entry restrictions may be implemented in public spaces such as large baths and restaurants.