Relax in the Onsen around Lake Suwa, enjoy a deep sleep in a double bed, and start your morning with a Japanese-Western buffet.

Located at the foot of the Shinshu Alps, Matsumoto City is known for its specialties such as wasabi and soba. The natural Onsen "Suwa no Yu" offers relaxation after a long journey. The complimentary buffet breakfast includes organic salads, local Shinshu miso dishes, and exclusive Shinshu Matsumoto Onsen eggs, perfect for breakfast! Please enjoy.

  • The front desk staff and breakfast staff provided excellent service, making my stay very pleasant. (Although I made a mistake with the Reservation, I appreciate their assistance.) The public bath is small, but other services more than make up for it. You can take your breakfast to your Room in a takeaway container, amenities are well-stocked, and there are pillows and room wear available. The TV allows access to YouTube and Netflix as well. (No need to bring an Amazon Prime stick.) I was overwhelmed by the exceptional hospitality and responsiveness of the staff. Thank you very much!

    Yahoo!トラベルユー... 8/19/2025
  • Super Hotel is frequently used across the whole country. At Matsumoto-Oshiroguchi, there were separate times for men and women to use certain facilities, but it would be great if they could always be accessible. I arrived early and was able to leave my luggage, which was handled very kindly despite being heavy—thank you for that. However, since my room was on the 2nd floor, the elevator often stayed on higher floors like the 10th, which was quite inconvenient. Someone I shared the elevator with mentioned, "You always have to wait for elevators at Super Hotel." Still, it’s a convenient place to stay overall. Thank you for your hospitality!

    Yahoo!トラベルユー... 9/22/2025

Facilities and Services

See All
  • Hot spring
Large public bath / Within a 5-minute walk to the convenience store.
IN15:00~24:00
OUT10:00
Number of rooms91 rooms
PetNot allowed
Your childPermitted

【Online Credit Card Payment Only】Non-Refundable Plan Includes Natural Onsen & Breakfast Buffet

IN 15:00~24:00
OUT 10:00
¥8,600
Breakfast included ; 2 peopleTax included¥7,740
(USD 48.75)

Plan with check-in until 9 PM, including natural Onsen and breakfast buffet.

IN 15:00~21:00
OUT 10:00
¥8,600
Breakfast included ; 2 peopleTax included¥7,740
(USD 48.75)

【Online Credit Card Payment Only】Non-Refundable Plan Includes Natural Onsen & Breakfast Buffet

IN 15:00~24:00
OUT 10:00
¥8,600
Breakfast included ; 2 peopleTax included¥7,740
(USD 48.75)

Plan with check-in until 9 PM, including natural Onsen and breakfast buffet.

IN 15:00~21:00
OUT 10:00
¥8,600
Breakfast included ; 2 peopleTax included¥7,740
(USD 48.75)

【Online Credit Card Payment Only】Non-Refundable Plan Includes Natural Onsen & Breakfast Buffet

IN 15:00~24:00
OUT 10:00
¥9,040
Breakfast included ; 2 peopleTax included¥8,140
(USD 51.27)

Plan with check-in until 9 PM, including natural Onsen and breakfast buffet.

IN 15:00~21:00
OUT 10:00
¥9,040
Breakfast included ; 2 peopleTax included¥8,140
(USD 51.27)

Best-Selling Stays

Stays With High Ratings

Accommodation With No Meals Included

Hotel Popular For Public Bath

Relaxing Japanese-Style Accommodation

Introduction of the Accommodation

Natural Onsen

Natural Onsen "Suwa no Yu"

Located around Lake Suwa, we offer the Okaya Onsen. This is a simple hot spring (weakly alkaline, low mineral content, high temperature) with a natural pale yellow color, perfect for relieving the fatigue of the day.

Breakfast

A complimentary buffet breakfast that delights the body.

Organic salad rich in vitamin C and minerals, local miso soup made with Shinshu miso, and the exclusive Shinshu Matsumoto Onsen egg are perfect for breakfast.

Customer service image

Heartfelt hospitality

A comfortable and eco-friendly moment for the Earth and people. We deliver 'everyday wonders' with heartfelt hospitality.

Welcome Bar

Free welcome bar

We offer a complimentary service of alcoholic and soft drinks. ※ Please check the official website for operating hours.

Facilities and Equipment of Accommodation

  • The room
    The room
  • Restaurant
    Restaurant

Basic Information

Card information
VISA / MASTER / JCB / AMEX / DINERS / UnionPay
Pets
Not allowed
BreakfastPlease check the Plan details for menu and opening hours.
Your child
You can stay.
Children of elementary school age and older can stay at the adult rate. Children under elementary school age can stay for free, limited to one child per room. However, there are no provisions for children's futons, blankets, or amenities.
Room service
Not available
Common amenities
  • ○ Shampoo · conditioner
  • ○ Body soap · soap
  • ○ Towel · Bath towel
  • × Body towel · sponge
  • ○ Toothbrush set
  • × Comb · Brush
  • × Shower cap
  • ○ Hair dryer
  • × Shaving
  • × Shaving Gel/Foam
  • × Bath additives
  • × Yukata
  • × Nightwear
  • × Bathrobe
  • ○ Slippers
  • × facial cleanser
  • × Toner
  • × Lotion
  • × Makeup remover
  • × Cotton swab
  • × Cotton
  • ○ Clothing deodorizing spray
  • ○ Refrigerator
  • × Minibar
  • ○ Electric kettle
  • ○ Tea set (free)
  • ○ Television
  • × Safe
  • × Scale
  • × Trouser press
  • × Free morning edition
  • × Pay-per-view broadcast
  • ○ Satellite broadcasting
  • × Video on Demand
  • × Radio
  • × CD player
  • × DVD player
  • × Blu-ray player
  • × Speakers for portable audio
  • × In-room PCs and tablets
Facilities and Features
  • ○ Hot spring
  • × Rooms with open-air baths available
  • × Open-air bath
  • × Free-flowing hot spring
  • ○ Large public bath
  • × Private bath
  • × Sauna
  • × Ganbanyoku (rock bathing)
  • × Within a 5-minute walk from the station
  • ○ Within a 5-minute walk to the convenience store.
  • × Indoor pool
  • × Outdoor pool
  • × Pet-friendly
  • × Spa facility
  • × Fitness
  • × Free shuttle service
  • × Shuttle Service (Paid)
  • × Room service
  • × Room Service Available 24 Hours
  • × Barrier-free
  • × Childcare services
Esthetic Massage
None
Fitness gym
None
Public Bath
The number of Public Bath
1
Business Hours
15:00~09:50
Hot spring
Available
Free-flowing
None
Milky hot spring water
None
Additional Information
100% natural hot spring (Heating)
Remarks
*Due to the gender-swapping system, please check the Plan details for usage times.*
Spring quality and benefits

Simple Onsen (Weakly Alkaline Hypotonic High-Temperature Onsen)

Bruises Muscle pain Sensitivity to cold

※Regarding the notation of "Gensen Kakenagashi"
In some facilities, heating or adding water for temperature adjustment may be performed. Additionally, please note that in some parts of the facility, the hot spring water may not be free-flowing from the source. For more details, please contact each facility.

SaunaNone
Hot stone spaNone
OthersOther available cards: - UC, DC, NICOS, OMC, UFJ Card, Saison, AEON, JACCS, APLUS, LIFE, ORICO, ANA

Reviews

Overall Score
4.45
Good (34)
  • Rooms & Amenities
    4.53
  • Facility
    4.50
  • Hospitality & Service
    4.74
  • Meals
    4.27
  • Onsen & Bath
    4.09
  • Satisfaction
    4.56

*Reviews that have been translated from Japanese.*

*Showing only reviews from 一休.com (Japanese) and Yahoo!トラベル.*

Access Information

Address
Nagano PrefectureMatsumoto-shi Fukashi 1-5-5
TEL:+81-263-31-9000

Approximately 8 minutes on foot from the East Exit (Oshiro Exit) of JR Matsumoto Station.

Parking Information
Fee
Parking fee per night for guests ¥1,100
Parking time
15:00 to 10:00 the next morning
Parking space
No restrictions
Number of parking spaces
10 cars available outdoor
Valet service
Unavailable
(1) Partner Parking Lot (Silk Parking)
- Up to 150 cars on a first-come, first-served basis (Reservation not available)
- No entry or exit allowed during the stay
- 1100 yen per night, from 3:00 PM to 10:00 AM the next day
- Height restriction applies (vehicles over 2.1m not allowed)
(2) Open-air Parking Lot
- Entry and exit allowed, first-come, first-served for 5 cars, 1100 yen per night
- Complete reservation by phone only (Reservation from the remarks column not available)
- Customers who wish to use this service are requested to confirm by phone.
* If (1) and (2) are full, please be aware that you will need to use nearby parking lots.

Pickup and drop-off information
Unavailable

Frequently Asked Questions

Themes related to this accommodation

The hotel group associated with this accommodation

Find by tourist destination