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Chateraise Hotel Isawa
Yamanashi Prefecture／FuefukiAbout a 7-minute walk from Isawa Onsen Station. Enjoy a blissful moment with renowned hot springs and dishes featuring seasonal ingredients.
A Property where you can enjoy renowned Onsen and exquisite cuisine, located in a place associated with Fūrin Kazan. The Room offers a view of the Southern Alps mountain range, featuring a relaxing Japanese-style Room and a Western-style Room with a gentle atmosphere. The Onsen is the renowned "Isawa Onsen," a simple hot spring with low stimulation, hypotonic, mildly alkaline, and high-temperature properties. For cuisine, you can savor carefully crafted dishes filled with seasonal ingredients locally produced, embodying the spirit of hospitality.
This is our fourth stay at Chateraise Isawa Onsen.The Room had a private bath available 24 hours a day, which was wonderful.Dinner was delicious every time.We would like to make a Reservation for the same Room again.
Yahoo!トラベルユー... 4/5/2026It seems there was an issue with the breakfast service, but your response was more courteous than necessary—so much so that I felt almost apologetic as a guest. This was my 7th stay, for three months in a row. I will visit again. Thank you very much.
Yahoo!トラベルユー... 2/20/2026
Facilities and Services
See All- Hot spring
- Pet-friendly
- Accessibility
| IN | 15:00～19:30 |
|---|---|
| OUT | 10:00 |
| Number of rooms | 54 rooms |
| Pet | Permitted |
| Your child | Permitted |
Photo
See All
- Twin
- 28㎡
- Capacity 1~2 people
- Japanese-style Room
- Capacity 2~5 people
![[Barrier-Free Triple Room]](https://www.img-ikyu.com/contents/common/image/acc2/00905812/1/org/13265317.jpg?auto=compress,format&lossless=0&w=560&h=370)
- Triple
- 46㎡
- Capacity 1~3 people
Best-Selling Stays
Stays Proud Of Onsen
Stays With High Ratings
Rooms With Open-Air Baths Popular At Stays
Gourmet Stays
Relaxing Japanese-Style Accommodation
Accommodation With Karaoke
Historic Stays
Hotel Popular For Public Bath
Recommended Accommodation For Honeymoon
Introduction of the Accommodation
Garden
Recommended as a base for Kai tourism, full of attractions such as winery tours and fruit picking.
There is a large bath area featuring indoor baths, open-air baths, and bubble baths, as well as a paid private bath that is barrier-free accessible.
We offer a variety of room types, including twin rooms equipped with desks suitable for business use and rooms with open-air baths. Rooms that allow pets, such as dogs, are also available.
In addition to kaiseki cuisine made with local ingredients from Yamanashi, the casually enjoyable steak set meal is also popular.
Chateraise offers unique services such as welcome sweets after check-in (3-5 PM) and post-bath ice cream.
Facilities and Equipment of Accommodation
- The room
- Hot Springs & Baths
- Facilities & Services
- Meal
Basic Information
| Card information | VISA / MASTER / JCB / AMEX / DINERS / UnionPay / Debit card |
|---|---|
| Pets | Permitted 【Terms of Use】
- Please inform us of the dog breed and number of dogs.
- An additional fee of 2,500 yen per dog per night will be charged (up to a maximum of 3 dogs).
- Proof of rabies vaccination and combination vaccine must be provided. |
| Breakfast | There is no information about breakfast. |
| Your child | You can stay. |
| Room service | Not available |
| Common amenities |
|
| Facilities and Features |
|
| Esthetic Massage | None |
| Fitness gym | None |
| Public Bath |
|
| Open-air bath |
|
| Private bath |
|
| Spring quality and benefits | Mildly Alkaline Simple Hot Spring Muscle Pain, Cold Sensitivity, Fatigue Recovery |
| Sauna | None |
| Hot stone spa | None |
Reviews
- Rooms & Amenities3.96
- Facility4.16
- Hospitality & Service4.04
- Meals4.08
- Onsen & Bath4.28
- Satisfaction3.96
*Reviews that have been translated from Japanese.*
*Showing only reviews from 一休.com (Japanese) and Yahoo!トラベル.*
Access Information
Yamanashi Prefecture348-1 Matsumoto, Isawa-cho, Fuefuki City
TEL：+81-55-262-3755
Approximately a 7-minute walk from JR Isawa Onsen Station
- Parking Information
- Fee
- Free for guests
- Parking time
- ---
- Parking space
- No restrictions
- Number of parking spaces
- 133 cars available outdoor
- Valet service
- Unavailable
- Pickup and drop-off information
- Available (Free)*Free shuttle service is available from JR Isawa Onsen Station [North Exit] to the accommodation.*
[Advance reservation required]
● Pick-up: Departure from JR Isawa Onsen Station [North Exit] at 15:10
● Drop-off: Departure from the hotel at 9:10
Frequently Asked Questions
Please provide information about Open-air bath.
・Business Hours: 05:00～24:00 ・Hot spring: Available ・Free-flowing: None ・Cloudy hot spring water: None ・Supplementary information: (Heating) Unavailable for use from 9:00 AM to 10:30 AM due to cleaning.
What are the qualities and benefits of the hot spring water?
The spring quality and efficacy of the hot spring are as follows. ・Spring quality: Mildly Alkaline Simple Hot Spring ・Spring efficacy: Muscle Pain, Cold Sensitivity, Fatigue Recovery
What kind of facilities and features are available?
There are the following facilities and features. Hot spring・Open-air bath・Large public bath・Private bath・Within a 5-minute walk to the convenience store.・Pet-friendly・Free shuttle service・Barrier-free
I would like to know the access information.
Approximately a 7-minute walk from JR Isawa Onsen Station
Is parking available?
・Fee： Free for guests ・Parking space： Length --- Vehicle width --- Vehicle height --- ・Number of parking spaces： 133 cars ・Valet Service： Unavailable No Reservation Required
Please provide information about Private bath.
・Business Hours: 11:00～22:00 ・Hot spring: Available ・Free-flowing: None ・Cloudy hot spring water: None ・Supplementary information: (Heating) Advance Reservation Required Usage Fee: 2,500 yen per hour * A wheelchair for bathroom use is available. * Equipped with a caregiving hoist lift and various bathing care items. * Shower chair, step stool, bath sheet, non-slip mat, etc., are provided.
Is an internet connection available?
Connection is possible. ・Wi-Fi is available. For more details, please refer to the room and plan information.