■ Staff Measures
Handwashing, gargling, and wearing masks
Regular temperature checks
Customer service with social distancing in mind
■ Disinfection Measures
Regular disinfection cleaning of the facility (including dining areas)
Regular disinfection cleaning of shared areas within the facility
Disinfection cleaning of guest rooms
Disinfection cleaning of guest room slippers
■ Ventilation Measures
Regular ventilation of the facility (including dining areas)
Regular ventilation of shared areas within the facility
Ventilation before and after guest room use
■ Check-in/Check-out Measures
Installation of acrylic panels at the front desk to prevent droplet transmission
■ Guest Room Measures
Disinfecting amenities after each use
Adjusting room occupancy rates to avoid crowding
■ Dining Measures
Innovative serving methods (e.g., individual servings)
Managing and dispersing crowd levels in dining venues
Restricting entry for guests feeling unwell
■ Requests for Guests
Request to sanitize hands upon arrival
Request to wash hands and gargle
Request to wear masks outside guest rooms
Temperature check upon check-in
Filling out a health questionnaire during check-in
■ Emergency Preparedness
Preparation of an emergency response manual
Regular staff training on emergency response procedures