The Grand Resort Princess Arima

~For the Safety and Security of Our Guests~ We would like to express our sincere gratitude for your continued patronage of Okura Club & Hotels. In order to provide a comfortable hotel life, we are making efforts to ensure safety and security in various situations where our guests can relax, including the following initiatives. ■ Hand Washing Encouragement All staff are required to thoroughly wash their hands. ■ Mask Wearing Staff are required to wear masks. ■ Ventilation in the Facility We will ventilate the facility regularly. ■ Acrylic Panels Acrylic panels are installed at the front desk to prevent the spread of droplets. ■ Social Distancing We guide guests while maintaining a safe distance. ■ Staff Health Management Temperature checks are conducted before work every day, and those with a temperature of 37 degrees or higher are asked to stay at home. ■ Disinfection Please disinfect your hands upon arrival. ■ Cash Tray Cash transactions will be conducted using a cash tray. □ Requests to Our Guests □ - Please provide accurate information on the guest register. - If you develop a fever or respiratory symptoms such as a cough, please contact the hotel staff immediately. - Please maintain social distancing at the front desk, dining venues, etc. - Please note that there may be entry restrictions in public spaces such as large baths and restaurants.