Hachijo View Hotel

We kindly request your cooperation in preventing the spread of infectious diseases. We ask our guests to adhere to the following: 1. Please disinfect your hands thoroughly using the alcohol sanitizer provided at the entrance before entering the Property. 2. During check-in, all guests will undergo a temperature check using a non-contact thermometer. We appreciate your cooperation. * If your temperature is 37.0°C or higher, a simple measurement will be conducted using a pulse oximeter (a device that measures arterial blood oxygen saturation (SpO2) and pulse rate) to check for any issues with cardiopulmonary function. If abnormalities are suspected, we will refer you to Hachijo Town Hospital. * If your temperature is 37.5°C or higher, we regret to inform you that you will need to contact the nearest Tokyo Island Health Center Hachijo Branch and follow their instructions. 3. To assist in tracing infection routes if necessary, please accurately fill out the guest registry in accordance with Article 6 of the Ryokan Business Act. 4. If you experience any symptoms such as fever or feel unwell, please inform the Property immediately. These are basic measures to ensure that everyone can visit and stay with peace of mind. We sincerely ask for your cooperation. At Hachijo View Hotel, we continue to closely monitor the situation regarding the novel coronavirus (COVID-19), prioritizing the safety and health of our guests. Amid the ongoing uncertainties, we strive to provide a safe and comfortable stay for our guests. In line with public guidance on COVID-19, we have implemented the following preventive measures and responses to protect against the virus: ■ Hand sanitizer stations are installed at the entrance and lobby. ■ Disinfection of clothing and spaces in the lobby anteroom using hypochlorous acid water mist (safety and effectiveness confirmed). ■ Disinfection of frequently touched shared areas, items, and equipment with alcohol or hypochlorous acid water. Special attention is given to items such as room keys and slippers that come into contact with the skin. ■ Staff wear masks during customer interactions. ■ Gloves are worn when handling food and tableware. ■ Changes in meal service: Individual meals are prioritized, and entry restrictions to dining venues may apply. ■ Daily health management of employees, including temperature checks. ■ Simulation of response procedures in case of suspected symptoms or confirmed cases among guests or employees. ■ Preparation of protective clothing for responders in case of emergencies. ■ Display of educational posters. ■ Continuous monitoring of updates on COVID-19 and response based on advice from the World Health Organization (WHO), the Ministry of Health, Labour and Welfare, local health centers, and medical experts. Guidance is also provided by infectious disease and hygiene specialists to our Hotel. ■ If a domestic traveler or their immediate family (up to second-degree relatives) tests positive for infection, we will flexibly accommodate changes or waive the Cancellation Fee for the Reservation. Please consult with us. * For Reservations made through online travel agencies (OTAs) or other third parties (such as physical travel agencies), please contact the original booking source. By adhering to these measures and maintaining a high standard of cleanliness, we aim to ensure that you can stay at Hachijo View Hotel with peace of mind.