Vacation Rental / Typhoons / Rockfalls, etc.
The rockfall issue on the spiral staircase in the Pool and Cave Suite has been fully addressed. Thank you for your patience. We have installed a sturdier rockfall shield and extended the deck forward as much as possible to help reduce the chance of contact, so you can enjoy it more comfortably.
The spiral staircase itself has a significant height difference and can be challenging both going down and coming up, but we encourage you to use it. Please note that rockfall cannot be completely controlled, so use is at your own risk.
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This Accommodation is not a Hotel or Ryokan; it is a Vacation Rental. As this is a Room rental, after we explain the Room at check-in, there are no concierge or similar services. Guests seeking Hotel-style services may not be satisfied; please refrain from making a Reservation. Also, if you plan to use all three Rooms, separate Reservations are required for each Room. Please note this is not an entire-building rental.
Facilities and equipment vary by Room. After your Reservation, please be sure to read the FAQ URL provided in our email regarding Facility details, how to use them, amenities (we provide only essential items), and nearby supermarkets. If you have any questions after your Reservation, we can assist by email or phone.
As we are located directly in front of the ocean, we perform ongoing maintenance against salt damage; however, in case of Facility issues caused by natural disasters such as strong winds, heavy rain, or typhoons, restoration may not be immediate. In such cases, we may have no choice but to Cancel the Reservation. We may offer guidance to other affiliated Accommodations or nearby Accommodations, or ask you to Change the Reservation to different dates. Unlike typical Hotels, we have only three Rooms and therefore no alternative Rooms available on-site.
Please understand in advance that if Facility use becomes impossible due to such force majeure circumstances, we cannot provide compensation for damages under any circumstances.