A pool with Onsen and buffet, full of attractions! A spa resort perfect for families with children.

Enjoy the all-weather indoor mega pool “Water Kingdom Lagoon” and open-air baths with breathtaking views, plus the grand reopening of the large bathhouse sauna “FIVE SENSE SAUNA” on July 20, 2024. An exceptional experience to refresh all five senses. Also available: a seasonal buffet with around 60 dishes for both adults and children. A free daily Shuttle Service from Sapporo Station is also available (Reservation required).

  • This was my second stay.Last time I traveled solo and used a twin room as single occupancy, but this time I stayed with my partner (my wife) for 3 nights and 4 days.I booked a twin Western-style room for the first two nights, and a Japanese-Western style room for the third night because the twin was unavailable. However, thanks to the Hotel’s kindness, we were upgraded to a very spacious Japanese-Western style room for all three nights. Thank you very much.The main purpose of this trip was the Sapporo Snow Festival for the first time in six years. With hotel prices in central Sapporo rising sharply recently, we chose this Hotel again because we had a great experience before. When comparing rates, this Hotel with breakfast and dinner can sometimes be cheaper than central-area hotels with breakfast only (depending on when you make your Reservation).This time we rented a car from the airport, but if you are not used to driving on snowy roads, taking the bus is honestly recommended.Also, at this Hotel, if the schedule works out, using the free Shuttle Service bus is an excellent value.We used the Shuttle Service one-way from the Hotel to Sapporo Station on our second day (they were running five large buses).After enjoying the Snow Festival, we returned to the Hotel by taking Jotetsu Bus “Kappa Liner,” using its last service (departing 17:00 from in front of the station).On day three, we relaxed by visiting nearby Hoheikyo Onsen for a day trip bath and their famous curry, and took an easy stroll around town in the snowy hot-spring area.As for the Hotel itself, you can enjoy various baths at both an underground Onsen area and an observation bath & open-air bath on the top floor.That said—perhaps because there isn’t enough source water volume for baths of that size—the “Onsen feel” is slightly mild.Meals were buffet-style for both breakfast and dinner. Given that it was peak season at such a huge Resort Hotel, it gets extremely crowded in a massive dining venue, so it’s better to avoid peak times.The buffet selection may not match top-tier luxury resort standards, but it was satisfying—for example, breakfast included seafood bowls where you can add as much salmon roe as you like.If you’re visiting Sapporo for sightseeing, staying in central Sapporo is convenient; however, this Hotel offers great value with breakfast and dinner included plus Onsen access—and even free Shuttle Service buses from near Sapporo Station—so I may well return for a third stay.One extra note: the new wing has three glass elevators, and two regular elevators on the inner side of the building opposite them.The glass elevators have great views, but in midwinter (around -10°C), they are very cold inside, so we ended up using the inner ones most of the time.

    ひまじん99号 2/14/2026
  • I used the Shuttle Service. The pool and Onsen were excellent, and the Facility has been renovated with a sauna and a cool-down room, so I was able to fully relax. The food was tasty with a wide variety, but the roast beef was tough and I couldn’t eat it.

    qtyann 3/8/2026

Facilities and Services

See All
  • Hot spring
  • Spa facility
Open-air bath / Large public bath / Sauna / Within a 5-minute walk to the convenience store. / Indoor pool / Free shuttle service
IN14:00~20:00
OUT10:00
Number of rooms597 rooms
PetNot allowed
Your childPermitted

【Standard/No Meals Included】Enjoy the largest indoor heated pool in the area and the breathtaking open-air bath on the top floor!

IN 14:00~20:00
OUT 10:00
¥20,400
No meals ; 2 peopleTax included¥18,360
(USD 115.64)

【Standard/Breakfast Included】Enjoy the largest pool in the area and stunning open-air baths! Breakfast buffet with freshly prepared dishes.

IN 14:00~20:00
OUT 10:00
¥22,400
Breakfast included ; 2 peopleTax included¥20,160
(USD 126.98)

【Standard/No Meals Included】Enjoy the largest indoor heated pool in the area and the breathtaking open-air bath on the top floor!

IN 14:00~20:00
OUT 10:00
¥24,800
No meals ; 2 peopleTax included¥22,320
(USD 140.59)

【Standard/Breakfast Included】Enjoy the largest pool in the area and stunning open-air baths! Breakfast buffet with freshly prepared dishes.

IN 14:00~20:00
OUT 10:00
¥26,800
Breakfast included ; 2 peopleTax included¥24,120
(USD 151.93)

[Last-Minute Deal] Limited to 10 Rooms per Day! Enjoy a Special Rate with a Random Room Type and Savor Japanese, Western, and Chinese Buffet

IN 14:00~20:00
OUT 10:00
¥26,800
Dinner and Breakfast included ; 2 peopleTax included¥24,120
(USD 151.93)

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Hotel Popular For Public Bath

Introduction of the Accommodation

Water Kingdom Lagoon
Kingdom of Water: Lagoon
Water Kingdom Lagoon
Water Kingdom Lagoon
Kingdom of Water Lagoon
Water Kingdom Lagoon
Water Kingdom Lagoon
Kingdom of Water: Lagoon

Kingdom of Water: Lagoon

Water Kingdom Lagoon — One of Hokkaido’s largest pools, fun for kids and adults all day long —

The 4,000-square-meter indoor heated pool features a wide range of fun Facility options on a grand scale, including a Splash River, a Wave Pool with rolling waves, a lazy river, and a shallow Kids’ Plaza that even young children can enjoy.

[Kids’ Pool “Palpal” – Safe for Moms and Babies]

Enjoy plenty of water play in a shallow 15 cm pool and on colorful slides. Even toddlers can join in with swim diapers. A nursing room and diaper-changing area are also available to support moms and babies on their first pool experience.

Onsen & Bath
Onsen & Bath
Sauna
Onsen / Bath
Onsen & Bath
Onsen & Bath
Soak in a renowned hot spring while taking in the scenic views of Jozankei.

Enjoy two spacious large public baths: “Yusuikyo,” and the panoramic bath “Seiten,” offering views of Jozankei from the Hotel’s top floor 60 meters above ground. A newly renovated authentic sauna is also one of the highlights. Savor a blissful moment as our renowned, abundant hot spring waters warmly embrace you.

Buffet
Buffet
Buffet
Buffet
Buffet
Buffet
Buffet
Treat your eyes and savor a blissful moment with our classic buffet.

Under thorough hygiene management and safety measures, enjoy a classic buffet that delights both your taste buds and your eyes. Savor a Hotel-quality classic buffet you can’t experience in everyday life. At breakfast, the popular “Build-Your-Own Seafood Bowl” lets you pile on as much seafood as you like.

Sample guest room

The ultimate in luxury and rich Japanese ambiance

We offer a variety of Rooms with different styles in both the New Building and the Main Building. Please choose the Room you prefer to suit your needs, whether you are traveling with family, as a couple, or for a girls’ trip.

Facilities and Equipment of Accommodation

  • The room
    The room
  • Hot Springs & Baths
    Hot Springs & Baths
  • Facilities & Services
    Facilities & Services
  • Meal
    Meal

Notice from the Accommodation

  • Free round-trip shuttle bus service between Sapporo Station and the Hotel is currently operating.

    For Guests Using the Free Shuttle Service from Sapporo Station

    If you wish to use the bus, an advance reservation by phone is required.
    Please note that we do not accept reservations made only by email or messages sent at the time of Reservation.
    If you rebook your Accommodation Reservation, please note that you will need to contact us again to reserve the bus.

  • Notice of Construction for the 25-Meter Pool at “Water Kingdom Lagoon”

    Due to ceiling repair work at Water Kingdom Lagoon, the 25-meter pool on the Main Building side will be unavailable during the following period.
    Other Facility areas within the Lagoon, such as the lazy river and Palpal, will operate as usual.

    ●Construction Period
    Thursday, April 9 – Wednesday, April 22

    We sincerely apologize for any inconvenience and appreciate your understanding and cooperation.

  • [From April 1, 2026] Notice of the Introduction of Accommodation Tax

    An Accommodation Tax will be introduced for Accommodations in Hokkaido for stays from April 1, 2026.

    ■Start date
    For stays from April 1, 2026
    *Even if you made your Reservation before April 1, 2026, the Accommodation Tax will apply to stays on or after April 1.

    ■Accommodation Tax rates
    The tax is charged per person per night based on the Accommodation Fee below.

    Less than JPY 20,000: JPY 300 per person
    JPY 20,000 to less than JPY 50,000: JPY 400 per person
    JPY 50,000 or more: JPY 1,000 per person

    The Accommodation Tax must be paid on-site separately from the Accommodation Fee.
    Thank you for your understanding and cooperation.

Basic Information

TaxesA Hot Spring Tax of 150 yen per adult will be charged separately.
Card information
VISA / MASTER / JCB / AMEX / DINERS / UnionPay
Pets
Not allowed
BreakfastThere is no information about breakfast.
Your child
You can stay.
70% of the adult rate for children aged 3 to elementary school age Facility admission fee of 2,750 yen for infants aged 0-2
Room service
Not available
Common amenities
  • ○ Shampoo · conditioner
  • ○ Body soap · soap
  • ○ Face towel
  • ○ Bath towel
  • × Body towel · sponge
  • ○ Toothbrush set
  • ○ Comb · Brush
  • × Shower cap
  • ○ Hair dryer
  • × Shaving
  • × Shaving Gel/Foam
  • × Bath additives
  • ○ Yukata
  • × Pajamas
  • × Bathrobe
  • × Slippers
  • × facial cleanser
  • × Toner
  • × Lotion
  • × Makeup remover
  • ○ Cotton swab
  • × Cotton
  • × Clothing deodorizing spray
  • ○ Refrigerator
  • × Minibar
  • ○ Electric kettle
  • × Tea set (free)
  • ○ Television
  • ○ Safe
  • × Scale
  • × Trouser press
  • × Free morning edition
  • × Pay-per-view broadcast
  • × Satellite broadcasting
Facilities and Features
  • ○ Hot spring
  • × Rooms with open-air baths available
  • ○ Open-air bath
  • × Free-flowing hot spring
  • ○ Large public bath
  • × Private bath
  • ○ Sauna
  • × Ganbanyoku (rock bathing)
  • × Within a 5-minute walk from the station
  • ○ Within a 5-minute walk to the convenience store.
  • ○ Indoor pool
  • × Outdoor pool
  • × Pet-friendly
  • ○ Spa facility
  • × Fitness
  • ○ Free shuttle service
  • × Shuttle Service (Paid)
  • × Room service
  • × Room Service Available 24 Hours
  • × Barrier-free
  • × Childcare services
Indoor pool
Available period
---
Business Hours
14:00~21:00
Final admission time
20:00
Fee(Guest)
Free
Fee(Non-guest)
Paid ¥2,000
Children's pool
Available
Age restriction
Pool shape
Irregular shape
Pool size


* An additional charge of +500 yen applies on weekends and public holidays.
Esthetic Massage
Available
Fitness gym
None
Public Bath
The number of Public Bath
4
Business Hours
05:00~24:00
Hot spring
Available
Free-flowing
None
Milky hot spring water
None
Additional Information
(Heating, Adding Water)
Remarks
- Large Public Bath [Yusoikyo] (Main Building B1F) 5:00 - 9:30, 11:00 - 24:00 - Rooftop Large Public Bath [Hoshiten] (New Building 16F) 6:00 - 9:30, 14:00 - 23:00
Open-air bath
The number of Open-air bath
3
Business Hours
05:00~23:00
Hot spring
None
Free-flowing
None
Milky hot spring water
None
Additional Information
(Heating, Adding Water)
Remarks
- Open-air Bath (Main Building B1) 5:00 - 9:30, 11:00 - 23:00 - Rooftop Open-air Bath (New Building 16F) 6:00 - 7:45, 14:00 - 17:00 (Women) 8:00 - 9:30, 17:15 - 20:00 (Men)
Spring quality and benefits

Sodium-Chloride Spring

Neuralgia, muscle pain, joint pain, frozen shoulder, motor paralysis, joint stiffness, bruises, sprains, chronic gastrointestinal diseases, hemorrhoids, sensitivity to cold, recovery period after illness, fatigue recovery, health promotion, cuts, burns, chronic skin diseases, frail children, chronic gynecological diseases

SaunaAvailable
Hot stone spaNone

Reviews

Overall Score
3.91
(204)
  • Rooms & Amenities
    3.84
  • Facility
    3.83
  • Hospitality & Service
    4.03
  • Meals
    3.85
  • Onsen & Bath
    3.96
  • Satisfaction
    3.96

*Reviews that have been translated from Japanese.*

*Showing only reviews from 一休.com (Japanese) and Yahoo!トラベル.*

Access Information

Address
Hokkaido2-111-3, Higashi, Jozankei Onsen, Minami-ku, Sapporo
TEL:+81-11-598-3339

50 minutes by car from Sapporo via National Route 230.

Parking Information
Fee
Free for guests
Parking time
---
Parking space
No restrictions
Number of parking spaces
400 cars available Indoor & Outdoor
Valet service
Unavailable

Pickup and drop-off information
Available (Free)※For customers using the free shuttle bus from Sapporo Station
If you wish to use the bus, a prior "telephone reservation" is required.
Reservations cannot be made by email or message at the time of reservation only.
If you have made a new accommodation reservation, please note that you will need to contact us again to reserve the bus.

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