Relax and unwind with your beloved dog amidst the majestic nature of Hakone.

"RETONA HAKONE," an accommodation specially designed for stays with your beloved dog. Nestled in the majestic nature of Hakone, this warm and inviting space, crafted with natural materials, offers a home-like comfort where both you and your dog can relax together. All 15 guest rooms are equipped with private onsen baths, allowing you to enjoy a leisurely time with your furry companion. This is a welcoming space where guests can stay regardless of their dog's size.

Reviews

(8)
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Facilities and Services

See All
  • Hot spring
  • Pet-friendly
IN15:00~19:00
OUT11:00
Number of rooms15 rooms
PetPermitted
Your childPermitted

Notice from the Accommodation

〇Accommodation Fee for Dogs
 First Dog: Large Dog - ¥8,000, Medium/Small Dog - ¥5,000
 From the second dog onwards, an additional fee of ¥4,000 per dog applies regardless of breed.
 The accommodation fee for dogs is not included in the reservation fee and must be paid on-site.

〇Maximum Number of Dogs Allowed
 Each room can accommodate up to 5 dogs. Please check the size-specific limits below:
  Large Dogs (20kg or more in weight, 60cm or more in height): Up to 3 dogs
  Medium Dogs (less than 20kg in weight, less than 60cm in height): Up to 4 dogs
  Small Dogs (less than 10kg in weight, less than 40cm in height): Up to 5 dogs
If you wish to exceed the maximum number of allowed dogs per room, please consult with the hotel.

Deluxe B Type
Dec 15, 2025Renovated
  • Twin
  • 60.22㎡
  • Capacity 1~2 people

【With Breakfast】~Luxurious Morning with Your Beloved Dog~ One-Night Stay with Breakfast Plan (For Stays Starting April 1)

IN 15:00~22:00
OUT 11:00
¥110,000
Breakfast included ; 2 peopleTax included¥99,000
(USD 623.60)

[Standard Dinner] ~Relaxing Moments with Your Beloved Dog~ 1 Night with 2 Meals Plan

IN 15:00~19:00
OUT 11:00
¥132,000
Dinner and Breakfast included ; 2 peopleTax included¥118,800
(USD 748.32)
Deluxe A Type
Dec 15, 2025Renovated
  • Twin
  • 67.95㎡
  • Capacity 1~2 people

【With Breakfast】~Luxurious Morning with Your Beloved Dog~ One-Night Stay with Breakfast Plan (For Stays Starting April 1)

IN 15:00~22:00
OUT 11:00
¥121,000
Breakfast included ; 2 peopleTax included¥108,900
(USD 685.96)

[Standard Dinner] ~Relaxing Moments with Your Beloved Dog~ 1 Night with 2 Meals Plan

IN 15:00~19:00
OUT 11:00
¥143,000
Dinner and Breakfast included ; 2 peopleTax included¥128,700
(USD 810.68)
Luxury C Type
Dec 15, 2025Renovated
  • Twin
  • 78.95㎡
  • Capacity 1~3 people

【With Breakfast】~Luxurious Morning with Your Beloved Dog~ One-Night Stay with Breakfast Plan (For Stays Starting April 1)

IN 15:00~22:00
OUT 11:00
¥121,000
Breakfast included ; 2 peopleTax included¥108,900
(USD 685.96)

[Standard Dinner] ~Relaxing Moments with Your Beloved Dog~ 1 Night with 2 Meals Plan

IN 15:00~19:00
OUT 11:00
¥143,000
Dinner and Breakfast included ; 2 peopleTax included¥128,700
(USD 810.68)

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Introduction of the Accommodation

Lobby
Entrance
Lobby
Entrance
Strengthen the bond with your beloved dog.

In this place where a green carpet stretches out, your beloved dog can chase the wind and revel in the joy of freedom. Strengthen the bond with your furry friend in a special space filled with the fresh lakeside air and the warmth of nature.

Comprehensive features and services for a comfortable stay with your beloved dog
Special rooms with private Onsen baths in every room
Special rooms with private Onsen baths in every room
A special dining experience to enjoy with your beloved dog
A special dining experience to enjoy with your beloved dog
One of the largest dog parks in the Kanto region, forest walking trails, and spaces where you can freely play with your beloved dog.
One of the largest dog parks in the Kanto region, forest walking trails, and a space where you can freely play with your beloved dog.

Facilities and Equipment of Accommodation

  • The room
    The room
  • Restaurant
    Restaurant
  • Facilities & Services
    Facilities & Services

Basic Information

TaxesA Hot Spring Tax of 150 yen per person per night (for guests aged junior high school and above) will be charged separately.
Card information
VISA / MASTER / JCB / AMEX / DINERS
Pets
Permitted
〇 For Accommodation with Your Dog  Please check the Dog Accommodation Agreement in advance and bring the required documents when making a Reservation. 〇 Agreement to the Dog-Friendly Accommodation Policy  At check-in, you will be asked to agree to the Dog-Friendly Accommodation Policy.  Please present a "Rabies Vaccination Certificate" and a "Certificate of Vaccination for Viral Infectious Diseases (5 or more combined vaccines)."  (The certificates must be dated between 2 weeks and less than 1 year after vaccination. Copies, photos, or images are acceptable.)
BreakfastYou can choose between a Japanese or Western breakfast. [Time] 7:30 AM - 10:00 AM (Last entry at 9:00 AM, Reservation required.)
Your child
You can stay.
Room service
Not available
Common amenities
  • ○ Shampoo · conditioner
  • ○ Body soap · soap
  • ○ Towel · Bath towel
  • ○ Body towel · sponge
  • ○ Toothbrush set
  • ○ Comb · Brush
  • ○ Shower cap
  • ○ Hair dryer
  • ○ Shaving
  • × Shaving Gel/Foam
  • × Bath additives
  • × Yukata
  • × Nightwear
  • ○ Bathrobe
  • ○ Slippers
  • × facial cleanser
  • ○ Toner
  • ○ Lotion
  • × Makeup remover
  • ○ Cotton swab
  • ○ Cotton
  • × Clothing deodorizing spray
  • ○ Refrigerator
  • × Minibar
  • ○ Electric kettle
  • × Tea set (free)
  • ○ Television
  • ○ Safe
  • × Scale
  • × Trouser press
  • × Free morning edition
  • × Pay-per-view broadcast
  • × Satellite broadcasting
  • × Video on Demand
  • × Radio
  • × CD player
  • × DVD player
  • × Blu-ray player
  • ○ Speakers for portable audio
  • × In-room PCs and tablets
Facilities and Features
  • ○ Hot spring
  • × Rooms with open-air baths available
  • × Open-air bath
  • × Free-flowing hot spring
  • × Large public bath
  • × Private bath
  • × Sauna
  • × Ganbanyoku (rock bathing)
  • × Within a 5-minute walk from the station
  • × Within a 5-minute walk to the convenience store.
  • × Indoor pool
  • × Outdoor pool
  • ○ Pet-friendly
  • × Spa facility
  • × Fitness
  • × Free shuttle service
  • × Shuttle Service (Paid)
  • × Room service
  • × Room Service Available 24 Hours
  • × Barrier-free
  • × Childcare services
Esthetic Massage
None
Fitness gym
None
Room with Onsen Indoor Bath
Hot spring
Available
Free-flowing
None
Milky hot spring water
None
Additional Information
(Heating, Adding Water)
Remarks
Spring quality and benefits

Calcium, Magnesium, Sodium-Sulfate, Bicarbonate Onsen

Rheumatoid arthritis, osteoarthritis, lower back pain, neuralgia, frozen shoulder, bruises, sprains, cold sensitivity, peripheral circulation disorders, gastrointestinal function decline, mild hypertension, impaired glucose tolerance (diabetes), mild hypercholesterolemia, mild asthma or emphysema, hemorrhoid pain relief, autonomic nervous system instability symptoms relief and recovery from fatigue. Promotes health improvement for minor cuts and wounds as well as dry skin conditions.

SaunaNone
Hot stone spaNone

Reviews

The overall facility score is not displayed because the required number of reviews has not been reached.

*Reviews that have been translated from Japanese.*

*Showing only reviews from 一休.com (Japanese) and Yahoo!トラベル.*

Access Information

Address
Kanagawa Prefecture164 Motohakone, Hakone-machi, Ashigarashimo-gun
TEL:+81-460-84-0107

Approximately 65 minutes from Tomei Expressway Atsugi I.C.
Approximately 30 minutes from Tomei Expressway Gotemba I.C.
3-minute walk from Hakone Ropeway & Pirate Ship "Togendai Station"

Parking Information
Fee
Free for guests
Parking time
---
Parking space
No restrictions
Number of parking spaces
26 cars available outdoor
Valet service
Unavailable

Pickup and drop-off information
Unavailable

Frequently Asked Questions

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