<Peak Season> Implementing measures to reduce congestion
Thank you very much for your continued patronage of Grand Mercure Lake Biwa Resort & Spa.
During peak periods, we will implement the following measures to ensure a comfortable stay for all guests.
[Reducing congestion at the buffet restaurant]
To help reduce crowding during dinner and breakfast hours, we will ask you to select your entry time at check-in in advance.
At check-in, you will receive “Dinner Ticket” and “Breakfast Ticket.” Please come to the venue at the time indicated on your ticket.
■ Dinner start times
17:30 / 18:00 / 18:30 / 19:00 / 19:30
■ Breakfast start times
7:00 / 7:30 / 8:00 / 8:30 / 9:00
*Please note that during peak periods, operating hours and procedures may change without notice.
[Reducing congestion at check-in]
Check-in procedures are available from 13:30.
Please note that heavy congestion is expected between 14:30 and 16:00. We would appreciate it if you could arrive with extra time to spare.
*Guestrooms are available from 15:00.
[Elevator congestion]
Elevators are expected to be crowded especially around meal start times (from around 17:30/around 18:30 and around 8:00–8:30).
Stairs are also available in the hotel; please feel free to use them.
We welcome many guests during peak periods.
We sincerely appreciate your understanding and cooperation so that everyone can enjoy a comfortable stay.



























