Laforet Hakone Gora Yunosumi

Promoting the Health and Safety of All Guests Our Hotel adheres to the following guidelines to promote the health and safety of all guests by avoiding the "Three Cs" (closed spaces, crowded places, and close-contact settings), implementing thorough hygiene management, and ensuring the health management of our employees. 1. Avoiding the "Three Cs" ・Thorough ventilation and alcohol disinfection of Shuttle Service buses ・Reducing congestion during check-in by utilizing spaces other than the front counter ・Promoting as much non-face-to-face and non-contact interaction as possible, such as providing in-Room dining and enabling departure without stopping by the front desk ・Limiting the number of people using elevators ・Reducing congestion in restaurants by limiting the number of guests and increasing the distance between tables 2. Thorough Hygiene Management ・Thorough disinfection and cleaning of guest Rooms and public spaces ・Providing disinfection at the Hotel entrance, restaurant entrances, and other locations ・Regular ventilation of the Facility ・Temporarily suspending buffet-style dining and offering course or set menus instead ・Providing in-Room dining menus and takeout options ・Reducing shared contact items and ensuring thorough disinfection when used 3. Employee Health Management ・Wearing masks ・Ensuring thorough health management, including temperature checks and health monitoring for employees and their families, as well as daily handwashing and gargling 4. Promoting Various Programs to Enhance Guest Health ・Various wellness programs ・Development of energizing meals Requests to Our Guests ・We kindly ask for your cooperation with health checks, such as temperature checks and filling out health check sheets, at the time of Reservation and upon arrival. ・We request that you wear masks in public areas within the Facility. These guidelines will be updated in accordance with the policies and situations announced by the government and local authorities, while coordinating with regional economic activities. By adhering to these guidelines and integrating new technologies and management resources, we aim to further enhance the physical, mental, and social health of our guests and employees. We will continue to provide memorable experiences along with the various charms of Japan.