Directly connected to Yokohama Station West Exit. Enjoy a comfortable stay with refined hospitality.

Located in front of Yokohama Station, Yokohama Bay Sheraton Hotel & Towers is a comfortable Hotel that offers a quiet, relaxing escape amid the vibrant city. On the upper-floor Sheraton Club Floor, unwind in the exclusive lounge while enjoying exceptional views. The Hotel also features seven restaurants and bars, including a top-floor sky lounge overlooking Yokohama Port. After a restful night on the “Sheraton Signature Sleep Experience” bed, be sure to enjoy the breakfast buffet featuring locally sourced ingredients and specialties originating in Kanagawa Prefecture.

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  • I’m enjoying a Hotel staycation.I like room service.When I happened to look down, there was a message.I was surprised and happy.I’ll be going on another Hotel staycation again.Everyone, please take care of yourselves!

    Alicenabi 2/10/2026
  • I had the opportunity to use the club lounge. My plans finished earlier than expected, so I arrived ahead of schedule. While I initially planned to wait in the lounge until check-in time, I was kindly allowed to enter my room early as it was ready. The view from the lounge was stunning, and I was thrilled to see Tokyo Tower, which I hadn't anticipated. As someone who primarily enjoys Japanese cuisine, I deducted one star for the meal options. However, all staff members were pleasant and welcoming, making my stay very comfortable. Additionally, being able to use the fitness facilities free of charge made for a fulfilling experience. Thank you very much!

    ジプシーペガサス。 1/18/2026

Facilities and Services

See All
  • Spa facility
  • Fitness
  • Accessibility
Sauna / Within a 5-minute walk from the station / Within a 5-minute walk to the convenience store. / Indoor pool / Room service
IN15:00~29:00
OUT12:00
Number of rooms348 rooms
PetNot allowed
Your childPermitted
Standard Floor Double Room
Mar 11, 2020Renovated
  • Double
  • 23㎡
  • Capacity 1~2 people

[Room Only / Flexible Rate] Standard & Luxury Floors · Direct Access to Yokohama Station · 12:00 PM Check-out

IN 15:00~27:00
OUT 12:00
No meals ; 2 peopleTax included¥31,900
(USD 200.93)

[Breakfast Included / Flexible Rate] “Kanagawa Breakfast” Buffet — Direct Underground Access from Yokohama Station, Child Sharing Existing Bedding Free, Check-out 12:00 PM

IN 15:00~27:00
OUT 12:00
Breakfast included ; 2 peopleTax included¥39,902
(USD 251.34)

[Room Only / Flexible Rate] Standard & Luxury Floors · Direct Access to Yokohama Station · 12:00 PM Check-out

IN 15:00~27:00
OUT 12:00
No meals ; 2 peopleTax included¥35,728
(USD 225.05)

[Breakfast Included / Flexible Rate] “Kanagawa Breakfast” Buffet — Direct Underground Access from Yokohama Station, Child Sharing Existing Bedding Free, Check-out 12:00 PM

IN 15:00~27:00
OUT 12:00
Breakfast included ; 2 peopleTax included¥43,730
(USD 275.45)
Standard Floor - King
Jul 2019Renovated
  • Double
  • 34㎡
  • Capacity 1~3 people

[Room Only / Flexible Rate] Standard & Luxury Floors · Direct Access to Yokohama Station · 12:00 PM Check-out

IN 15:00~27:00
OUT 12:00
No meals ; 2 peopleTax included¥35,728
(USD 225.05)

[Breakfast Included / Flexible Rate] “Kanagawa Breakfast” Buffet — Direct Underground Access from Yokohama Station, Child Sharing Existing Bedding Free, Check-out 12:00 PM

IN 15:00~27:00
OUT 12:00
Breakfast included ; 2 peopleTax included¥43,730
(USD 275.45)

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Introduction of the Accommodation

Exterior
Lobby
Exterior
Lobby

Directly connected to Yokohama Station West Exit via the underground passage, Yokohama Bay Sheraton Hotel & Towers is just a 1-minute walk away. Located in the heart of the vibrant city, it offers a comfortable space where you can relax and unwind.

Sheraton Club
Sheraton Club
Sheraton Club
Sheraton Club
Sheraton Club
Sheraton Club
Experience the finest hospitality at the Sheraton Club Lounge

The Club Lounge, available to guests staying on the high-floor Club Level, offers panoramic views of Yokohama from 100 meters above ground and a spacious, seamless setting for a refined and relaxing stay. Enjoy a leisurely tea time while taking in views of Yokohama Port and the cityscape, and in the evening, savor a wide selection of drinks—including chilled draft beer—paired with an array of hors d’oeuvres.

Information on Club Lounge Access

●Hours: 6:30–22:00 ●Breakfast: 7:00–10:00 (Last order 9:30)  (Breakfast on Jan 1, 2, and 3 is served exclusively in the Club Lounge.) ●Evening hors d’oeuvres: 17:00–21:15

Breakfast
Breakfast (example)
Breakfast (example)
Breakfast (example)
Breakfast (example)

Breakfast (example)

Our popular breakfast buffet, “Kanagawa Breakfast,” features a carefully curated menu showcasing high-quality local ingredients and regional specialties, including fresh vegetables from Miura, dried Japanese barracuda (hon-kamasu) caught near Sagami Bay, Shonan whitebait (shirasu), and steamed pork shumai from a renowned restaurant in Yokohama Chinatown. Hours: 7:00–10:00 (Last order 9:30) Price: Adults JPY 5,000 / Children (ages 4–12) JPY 2,500 *Tax and Service Fee included Menu: Breakfast buffet *Menu items may vary by day. *Breakfast reservations are not accepted. Please visit us directly. *During the New Year holiday period, hours, prices, and service style may differ from usual. Please contact us for details.

Anniversary Stay Plan

Anniversary Stay Plan to Celebrate Your Special Occasion

Celebrate an unforgettable anniversary at Yokohama Bay Sheraton Hotel & Towers. We offer Plans and options for a variety of occasions, including birthdays and proposals. Enjoy a special time just for the two of you with balloon decorations, in-room dining, and more.

Balloon Decorations & Cake: A Surprise Celebration Stay
Balloon Decorations & Cake: A Surprise Celebration Stay
Premium In-Room Breakfast
Premium In-Room Breakfast
Afternoon Tea Set in Your Room
Afternoon Tea Set in Your Room
In-Room Dinner & Cake Anniversary Stay
In-Room Dinner & Cake Anniversary Stay

Facilities and Equipment of Accommodation

  • The room
    The room
  • Restaurant
    Restaurant
  • Facilities & Services
    Facilities & Services

Notice from the Accommodation

  • 26th Floor Sheraton Club Lounge

    26th Floor Sheraton Club Lounge Information

    Dedicated staff are on-site to support your comfortable stay.

    ■ Operating Hours: 6:30 AM - 10:00 PM
    Soft drinks and snacks are available.
    Outside of the Evening Hors d'Oeuvres hours, you may use the lounge anytime without a reservation if seating is available.
    Relax and enjoy the view of Yokohama's cityscape through large windows.

    ■ Breakfast: 7:00 AM - 10:00 AM (Last Order at 9:30 AM)
    Buffet Style

    ■ Evening Hors d'Oeuvres: 5:00 PM - 9:15 PM (3 sessions)
    (Alcoholic beverages are served during this time.)
    Your preference will be confirmed upon check-in.

    ■ Guests staying on Club Floors can enjoy complimentary access to the Fitness Club.
    - Training Room: Open 24 hours
    - Pool, Sauna, Locker Room:
    Weekdays: 10:00 AM - 9:00 PM
    Weekends & Holidays: 9:00 AM - 9:00 PM

    * Guests under the age of 18 cannot use the Fitness Club. However, guests aged between 13 and above may access it when accompanied by someone aged over 18.
    * Closed on the last day of each month except December.
    * For children sharing existing bedding (ages 4-12), an additional fee of ¥3,190 per child per night (tax and service fee included) will be charged for Sheraton Club Lounge access.

Basic Information

Card information
VISA / MASTER / JCB / AMEX / DINERS
Pets
Not allowed
Breakfast• Buffet breakfast “Kanagawa Breakfast” (2F “Compass”) 5,000 JPY *Breakfast fee for children aged 4–12: 2,500 JPY (tax and Service Fee included)* *As of March 2026*
Your child
You can stay.
We offer baby cribs (for infants aged 0, free of charge, advance Reservation required) and bed guards (free of charge, advance Reservation required). As quantities are limited, please contact the Hotel in advance. With your consent, children aged 0–12 may stay as Child Sharing Existing Bedding.
Room service
Available for use
Available during the following hours. Please scan the Room QR code to place your order. ・Breakfast Menu: 7:00–10:00 ・Grand Menu: 10:00–22:00 ・Late-Night Menu: 22:00–23:00 / 6:00–7:00
Common amenities
  • ○ Shampoo · conditioner
  • ○ Body soap · soap
  • ○ Towel · Bath towel
  • × Body towel · sponge
  • ○ Toothbrush set
  • ○ Comb · Brush
  • ○ Shower cap
  • ○ Hair dryer
  • ○ Shaving
  • × Shaving Gel/Foam
  • × Bath additives
  • × Yukata
  • ○ Nightwear
  • ○ Bathrobe
  • ○ Slippers
  • ○ facial cleanser
  • ○ Toner
  • ○ Lotion
  • ○ Makeup remover
  • ○ Cotton swab
  • ○ Cotton
  • × Clothing deodorizing spray
  • ○ Refrigerator
  • × Minibar
  • ○ Electric kettle
  • ○ Tea set (free)
  • ○ Television
  • ○ Safe
  • ○ Scale
  • × Trouser press
  • × Free morning edition
  • × Pay-per-view broadcast
  • ○ Satellite broadcasting
  • × Video on Demand
  • × Radio
  • × CD player
  • × DVD player
  • × Blu-ray player
  • × Speakers for portable audio
  • × In-room PCs and tablets
Facilities and Features
  • × Hot spring
  • × Rooms with open-air baths available
  • × Open-air bath
  • × Free-flowing hot spring
  • × Large public bath
  • × Private bath
  • ○ Sauna
  • × Ganbanyoku (rock bathing)
  • ○ Within a 5-minute walk from the station
  • ○ Within a 5-minute walk to the convenience store.
  • ○ Indoor pool
  • × Outdoor pool
  • × Pet-friendly
  • ○ Spa facility
  • ○ Fitness
  • × Free shuttle service
  • × Shuttle Service (Paid)
  • ○ Room service
  • × Room Service Available 24 Hours
  • ○ Barrier-free
  • × Childcare services
Indoor pool
Available period
---
Business Hours
10:00~21:00
Final admission time
20:00
Fee(Guest)
Paid ¥2,200
Fee(Non-guest)
---
Children's pool
None
Age restriction
Guests under 18 are not permitted to stay. *If accompanied by a guest aged 18 or older, guests aged 13 and over may stay.*
Pool shape
Rectangular
Pool size
Length 15m
Width 6m
Water depth 110cm110cm
Fitness Club Hours Weekdays: 10:00–21:00 Weekends & Holidays: 9:00–21:00 * Guests under 18 are not permitted. Guests aged 13 and over may use the facilities only when accompanied by an adult aged 18 or over. * Closed on the last day of each month for maintenance. * The fee includes access to the gym, jacuzzi, and sauna.
Esthetic Massage
Available
Takano Yuri Beauty Clinic Yokohama Bay Sheraton Hotel & Towers Branch Business Hours: Weekdays & Saturdays 10:00–20:00; Sundays & Holidays 10:00–18:00
Fitness gym
Business Hours
10:00~20:00
Final admission time
--
Fee(Guest)
Paid ¥2,200
Fee(Non-guest)
---
Age restriction
* Guests under 18 are not permitted to stay. * If accompanied by a guest aged 18 or older, guests aged 13 and above may stay.
Hours of Operation Training Room: 24 hours Pool: Weekdays 10:00–21:00, Weekends & Holidays 9:00–21:00 Staffed Hours: Weekdays 10:00–21:00, Weekends & Holidays 9:00–21:00 *Closed on the last day of each month for maintenance. *The fee includes access to the training room, jacuzzi, and sauna.
SaunaAvailable
Hot stone spaNone
Others- Free high-speed internet access (including Wi-Fi) available in all rooms *up to 100 Mbps - All rooms feature a washlet toilet and a humidifying air purifier - All rooms are equipped with the Sheraton Signature Sleep Experience bed - For on-site payment, electronic money (iD, Suica, Rakuten Edy, etc.) and QR code payments (RPay, d Barai, au PAY, etc.) are accepted
About Hygiene Measures
Yokohama Bay Sheraton: “New Normal Service” Information At our Hotel, we place the highest priority on the health and safety of our guests and employees, and have introduced our new “New Normal Service” in line with a new era and evolving values. With hospitality based on the latest hygiene standards, we promise to welcome you with your best smile.

Reviews

Overall Score
4.59
Wonderful (49)
  • Rooms & Amenities
    4.57
  • Facility
    4.57
  • Hospitality & Service
    4.69
  • Meals
    4.50
  • Onsen & Bath
    4.53
  • Satisfaction
    4.63

*Reviews that have been translated from Japanese.*

*Showing only reviews from 一休.com (Japanese) and Yahoo!トラベル.*

Access Information

Address
Kanagawa Prefecture1-3-23 Kitasaiwai, Nishi Ward, Yokohama City
TEL:+81-45-411-1111

■By Train
- 1-minute walk from Yokohama Station West Exit.
- From Shin-Yokohama Station: 11 minutes to Yokohama Station via the Yokohama Municipal Subway.
- From Minatomirai Station: approx. 5 minutes to Yokohama Station via the Minatomirai Line.
- From Tokyo Station: approx. 30 minutes to Yokohama Station via the JR Tokaido Line.
- From Shibuya Station: approx. 32 minutes to Yokohama Station via the Tokyu Toyoko Line.

■By Car
- From the Shuto Expressway (Yokohane Route / Bayshore Route): approx. 3 minutes from the Yokohama Station West Exit Ramp via Kinko Jct.
- From the Tomei Expressway: approx. 3 minutes from the Yokohama Station West Exit Ramp via Yokohama-Machida I.C and Ishikawacho Jct.
- From the Yokohama-Yokosuka Road: approx. 3 minutes from the Yokohama Station West Exit Ramp via Ishikawacho Jct and Kinko Jct.
- From Daisan Keihin / Yokohama Shindo: approx. 10 minutes from Mitsuzawa Exit via Hodogaya I.C .

■From Airports
- From Haneda Airport: approx. 35 minutes to YCAT (Yokohama City Air Terminal, East Exit of Yokohama Station).
  7-minute walk from YCAT to Hotel .  
- From Narita Airport: 87 minutes to Yokohama Station by Narita Express; or approx. 85 minutes by limousine bus to YCAT.
  7-minute walk from YCAT to Hotel .

Parking Information
Fee
Parking fee per night for guests ¥1,900
Parking time
From check-in to check-out (a specified fee will be added every 30 minutes thereafter).
Parking space
Overall length 5.6 m Vehicle width 2 m Vehicle height 2.1 m
Number of parking spaces
230 cars available Indoor & Mechanical
Valet service
Unavailable
If you exceed the preferred guest rate (JPY 1,900/day), the additional parking fees are as follows. Please note that parking spaces are limited.
- All days: JPY 440 per 30 minutes
* Parking entry/exit is available from 6:00 AM to 2:00 AM the following day.

Pickup and drop-off information
Unavailable

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