Exterior
Example of a guest room
View from the room
Restaurant
Cake
133 photos

Okura Act City Hotel Hamamatsu

Shizuoka Prefecture／Hamamatsu
¥19,500～
No meals ; 2 peopleTax included¥17,550〜
(USD 110.54)

A landmark Hotel in Hamamatsu offering sparkling night views from the upper floors.

Okura Act City Hotel Hamamatsu is directly connected to the JR Hamamatsu Station East Exit via a moving walkway, just a 3-minute walk. It is part of the Hotel Okura group, renowned for hosting distinguished guests from around the world. This 45-story high-rise city Hotel offers spacious rooms with breathtaking views of Mount Fuji, the Southern Alps, or the Enshu Sea, depending on the direction. The Hotel features a total of 322 guest rooms, including an Upper Premium Floor on the higher levels for an elevated level of comfort. The facility also includes restaurants and a variety of conference and banquet halls.

4.42 - Good(177)
  • What a relief!

    We stayed here on the last day of our trip from Saitama to Ise-Shima. As it is my wife’s hometown, it was deeply moving, and we spent the night with special feelings as a final way to make memories. We were upgraded to a premium floor on a high level, and the view and night scenery were outstanding. The amenities were more than satisfactory, and it was an excellent Room. Hamamatsu Act City was truly exceptional—so moving that it brought tears to our eyes.

    レクサス命 3/16/2026
  • Okura Hospitality

    When I mentioned that I wanted to get dressed in the Room to attend a graduation ceremony, they thoughtfully prepared an appropriate setup. Their flexible approach to meeting guests’ needs made my stay comfortable from start to finish. I am truly grateful.

    kobz 3/13/2026

Facilities and Services

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Within a 5-minute walk from the station / Within a 5-minute walk to the convenience store. / Room service
IN15:00～24:00
OUT11:00
Number of rooms322 rooms
PetNot allowed
Your childPermitted

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Notice from the Accommodation

Starting January 5, 2026 (Monday), all guest rooms will be non-smoking. Smoking inside the rooms, including electronic cigarettes and heated tobacco products, is strictly prohibited. Guests who wish to smoke are kindly requested to use the designated smoking areas within the facility.

The "Act Health Club" within our facility has permanently closed as of October 31, 2024 (Thursday).

Twin

ADVANCE14＜Early Bird 14＞No Meals Included 【Online Reservation Only】

IN 15:00～24:00
OUT 11:00
¥19,500～
No meals ; 2 peopleTax included¥17,550〜
(USD 110.54)

SAVER Simple Stay＜No Meals Included＞～Next to JR Hamamatsu Station, a Hotel popular for its views and nightscapes～

IN 15:00～24:00
OUT 11:00
¥20,000～
No meals ; 2 peopleTax included¥18,000〜
(USD 113.38)
Standard Double

ADVANCE14＜Early Bird 14＞No Meals Included 【Online Reservation Only】

IN 15:00～24:00
OUT 11:00
¥20,000～
No meals ; 2 peopleTax included¥18,000〜
(USD 113.38)

SAVER Simple Stay＜No Meals Included＞～Next to JR Hamamatsu Station, a Hotel popular for its views and nightscapes～

IN 15:00～24:00
OUT 11:00
¥20,500～
No meals ; 2 peopleTax included¥18,450〜
(USD 116.21)
【Premium Comfort】Casual Twin <Non-Smoking>
Oct 4, 2015Renovated
  • Twin
  • 27㎡
  • Capacity 1~2 people

SAVER Simple Stay＜No Meals Included＞～Next to JR Hamamatsu Station, a Hotel popular for its views and nightscapes～

IN 15:00～24:00
OUT 11:00
¥20,500～
No meals ; 2 peopleTax included¥18,450〜
(USD 116.21)

ADVANCE14＜Early Bird 14＞Breakfast Included 【Online Reservation Only】

IN 15:00～24:00
OUT 11:00
¥26,000～
Breakfast included ; 2 peopleTax included¥23,400〜
(USD 147.39)

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Introduction of the Accommodation

Exterior

An exterior designed to resemble a harmonica, symbolizing the musical city of Hamamatsu. The high-rise "Okura Act City Hotel Hamamatsu" with 45 floors is located in front of Hamamatsu Station.

Coffee Machine (NESPRESSO)
Upper Premium Floor - Room Example
Upper Premium Floor - Room Example
Upper Premium Floor - Room Example
Bathrobe
POLA Aroma Esse Gold Mini Bottle
Soft gauze pajamas
Dyson Hair Dryer
Coffee Machine (NESPRESSO)
Upper Premium Floor - Room Example

Upper Premium Floor - Room Example

Introduction to the Upper Premium Comfort Floor

"Upper Premium Comfort Floor" is a premium floor located on the upper levels, 43F-44F.

Comprehensive facilities and amenities

Renovated in spring 2020. The Room closest to the sky in Hamamatsu. ● Dyson hair dryer ● Bathrobe, Imabari towels, soft gauze pajamas ● POLA Aroma Ess Gold mini bottles ● Capsule coffee machine (NESPRESSO) Additionally, equipped with Airweave and a humidifying air purifier. We promise a luxurious Hotel stay.

Example of the view from the room - Night
Example of the view from the room - Daytime
Example of the view from the room - Evening
Example of the view from the room - Night
Example of the view from the room - Daytime

Example of the view from the room - Daytime

View from the Room

All Rooms are located on the 32nd floor or higher. From the Room, you can enjoy views from over 130 meters above ground. The changing colors of the sky, sea, and city over time offer a beauty that makes you forget the passage of time.

Room

Room

Spacious and tranquil rooms, located from the 32nd to the 44th floor, totaling 322 rooms. Each room features large windows, offering a panoramic view of Hamamatsu City's nightscape.

Hamamatsu Station and Tower

Directly connected to JR Hamamatsu Station East Exit via the moving walkway, a 3-minute walk.

Located almost in the center of Japan, Hamamatsu City is situated between Tokyo and Osaka, offering excellent transportation access via the Tokaido Shinkansen, Tomei Expressway, and Shin-Tomei Expressway. The hotel is directly connected to the east exit of JR Hamamatsu Station via a "moving walkway," just a 3-minute walk. Additionally, the building's basement features a large parking lot accommodating over 300 vehicles.

Facilities and Equipment of Accommodation

  • The room
    The room
  • Restaurant
    Restaurant
  • Facilities & Services
    Facilities & Services

Notice from the Accommodation

  • Smoking Room on the 1st Floor of the Hotel

    Notice of Non-Smoking Policy in All Rooms

    Starting January 5, 2026 (Monday), all guest rooms at the Hotel will be non-smoking.

    We kindly ask that you refrain from smoking in guest rooms, including electronic cigarettes and heated tobacco products.

    For guests who wish to smoke, please use the designated smoking areas within the facility.
    (The smoking room in the first-floor lobby is available 24 hours.)

    We apologize for any inconvenience this may cause and appreciate your understanding and cooperation.

Basic Information

Card information
VISA / MASTER / JCB / AMEX / DINERS / UnionPay / Debit card
Pets
Not allowed
BreakfastWe offer a Japanese-Western buffet breakfast. Price: Adults (junior high school students and above) ¥3,000, Elementary school students ¥2,000, Children (4 years and older) ¥1,300 *Free for children under 4 years old. *Prices may change during the New Year holidays. *When making a reservation online, children's rates may be the same as adult rates. Thank you for your understanding. *Even if you book without breakfast (No Meals Included), you can add breakfast at check-in. *If added at the breakfast venue, the price may differ.
Your child
You can stay.
Children of elementary school age and younger can stay with Child Sharing Existing Bedding. (Up to one child per bed) Breakfast for children sharing existing bedding is available at an additional charge. *Children under 4 years old are free of charge.
Room service
Available for use
Breakfast: 7:00 AM - 10:30 AM (Last Order: 10:00 AM) Dinner: 5:30 PM - 9:00 PM (Last Order: 8:00 PM) ● Please use your smartphone to scan the dedicated QR code provided in your Room to place your order. (Mobile Ordering System) ● Guests without a smartphone can place orders via phone. (Reception Hours: 9:00 AM - 8:00 PM)
Common amenities
  • ○ Shampoo · conditioner
  • ○ Body soap · soap
  • ○ Towel · Bath towel
  • ○ Body towel · sponge
  • ○ Toothbrush set
  • ○ Comb · Brush
  • ○ Shower cap
  • ○ Hair dryer
  • ○ Shaving
  • × Shaving Gel/Foam
  • × Bath additives
  • × Yukata
  • ○ Nightwear
  • × Bathrobe
  • ○ Slippers
  • × facial cleanser
  • × Toner
  • × Lotion
  • × Makeup remover
  • ○ Cotton swab
  • ○ Cotton
  • ○ Clothing deodorizing spray
  • ○ Refrigerator
  • × Minibar
  • ○ Electric kettle
  • ○ Tea set (free)
  • ○ Television
  • ○ Safe
  • × Scale
  • × Trouser press
  • × Free morning edition
  • ○ Pay-per-view broadcast
  • ○ Satellite broadcasting
  • × Video on Demand
  • ○ Radio
  • × CD player
  • × DVD player
  • × Blu-ray player
  • × Speakers for portable audio
  • × In-room PCs and tablets
Facilities and Features
  • × Hot spring
  • × Rooms with open-air baths available
  • × Open-air bath
  • × Free-flowing hot spring
  • × Large public bath
  • × Private bath
  • × Sauna
  • × Ganbanyoku (rock bathing)
  • ○ Within a 5-minute walk from the station
  • ○ Within a 5-minute walk to the convenience store.
  • × Indoor pool
  • × Outdoor pool
  • × Pet-friendly
  • × Spa facility
  • × Fitness
  • × Free shuttle service
  • × Shuttle Service (Paid)
  • ○ Room service
  • × Room Service Available 24 Hours
  • × Barrier-free
  • × Childcare services
Esthetic Massage
None
Fitness gym
None
SaunaNone
Hot stone spaNone

Reviews

Overall Score
4.42
Good (177)
  • Rooms & Amenities
    4.50
  • Facility
    4.36
  • Hospitality & Service
    4.60
  • Meals
    4.36
  • Onsen & Bath
    4.16
  • Satisfaction
    4.50

*Reviews that have been translated from Japanese.*

*Showing only reviews from 一休.com (Japanese) and Yahoo!トラベル.*

Access Information

Address
Shizuoka Prefecture111-2 Itayacho, Naka-ku, Hamamatsu City
TEL：+81-53-459-0111


3-minute walk from JR Tokaido Line "Hamamatsu Station"
Directly connected via the walkway from the Meiwa Exit (ticket gate open 6:00 AM to 9:15 PM), just a 3-minute walk. You can arrive almost without getting wet even on rainy days.


Approximately 20 minutes by car from Tomei Expressway "Hamamatsu IC" or "Hamamatsu Nishi IC"
Approximately 30 minutes by car from Shin-Tomei Expressway "Hamamatsu/Hamakita IC"

Parking Information
Fee
Parking fee per night for guests ¥1,000
Parking time
Check-in day: 6:00 AM - Check-out day: 12:00 AM (Additional charges apply for temporary exit before check-in or after check-out.)
Parking space
Overall length 5.3 m Vehicle width 1.8 m Vehicle height 3 m
Number of parking spaces
350 cars available Outdoor mechanical
Valet service
Unavailable
Guests staying at the accommodation are requested to use the Act City Underground "General Parking Lot."
6:00 AM - 12:00 AM
South Entrance within Act Tower premises (vehicle height under 3m), North Entrance (vehicle height under 2.6m)
Basement Level 1 (vehicle height up to 3m) & Basement Level 2 (vehicle height up to 2.2m), total capacity of 350 vehicles
Parking spaces with blue-green colored pillars (excluding monthly contract parking spaces)
*If blue-green spaces are full, red-orange or yellow spaces may also be used.

¥1,000 per vehicle per night for guests

(If you enter and exit during your stay, please bring your parking ticket to the front desk each time.)

Please bring your parking ticket and use the elevator in the blue-green area to reach the first floor for access to the front desk. For entry/exit outside operating hours or if arriving by motorcycle, please contact the hotel in advance.

*For any inquiries regarding parking lot usage, please contact us by phone.

Pickup and drop-off information
Unavailable

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